Client #1: Build or Buy

The Challenge
Our client, a full-service Prime Broker, realized their technology platform was costing them money—and clients—because it lacked the advanced functionalities required to compete in today’s electronic options marketplace. They knew an upgrade was critical, but they didn’t want to devote the resources to build and support a complex internal system.

The Opportunity
The client needed a more robust technology platform that provided necessary tools at a competitive cost to keep them in the game. It was readily apparent that a third party solution would best meet their needs.

The Solution
LiquidPoint integrated our white label front-end system into their proprietary system, offering listed options, futures, and stock for contingent orders. This HEAT™ System implementation allowed our client to provide these services as their own, offering their customers best-in-class functionality for listed derivatives. LiquidPoint implemented a customized version of the application that delivered a robust client experience on day one. Our client benefited by avoiding the cost of developing and maintaining an internal system and enhanced their customer relationships at the same time.

Client #2:  Streamline and Simplify

The Challenge
Our client, an international bank with sales and trading desks, relied on several different third-party brokers and different exchange-specific platforms, in addition to conducting business over the phone. This collection of disparate, mostly manual workflow processes resulted in layers of problems in execution, trade-management and reporting.

The Opportunity
The client wanted to streamline and simplify their existing processes and reduce the rate of execution error. They were seeking to replace their systems with one that was less expensive and manually intensive to support.

The Solution
The HEAT™ System provided this client with internal order-entry and order management tools for direct-access trading and managed orders. Using Level 1 customer support, our client receives installation and training services with continual software upgrades and ongoing assistance as needed.

Client #3:  Liquidity Provider Organization

The Challenge
Our client, a large liquidity provider, makes markets on several U.S. options exchanges. Their pricing model is of primary importance and trading success is often directly related to the amount of order flow they can see and interact with.

The Opportunity
The client wanted to implement a quick, consistently high-quality execution capability. The system had to be secure, reliable and easy to learn since it would be used by multiple personnel in a frenetic trading environment. They also required a robust audit trail for compliance purposes.

The Solution
The HEAT™ System gives our client complete flexibility with various combinations of order entry, show, analytics and portfolio management. Their traders can see copies of HEAT™ System order flow in the names they trade and provide liquidity enhancement and price improvement for client orders on the HEAT System. Furthermore, our client receives these benefits without incurring the cost of being an exchange specialist.